Privacy Policy

Privacy Policy

ROKUBO （hereinafter referred to as 「this shop」） recognizes the importance of customers’ personal information, complies with applicable laws and regulations regarding the protection of personal information, and handles such information appropriately in accordance with the following policy.

1. Collection of Personal Information

This shop may collect customers’ names, addresses, phone numbers, email addresses, shipping information, payment-related information, and other necessary details through product orders, inquiries, email communications, and similar interactions.

2. Purpose of Use of Personal Information

This shop uses the personal information it collects for the following purposes:

  • To confirm orders, ship products, process payments, and provide after-sales support
  • To respond to inquiries
  • To provide information about products and services, as well as important notices
  • To prevent fraudulent orders, unauthorized access, and to ensure the safe operation of the shop
  • To improve services, analyze operations, and enhance quality
  • To respond in accordance with applicable laws and regulations

3. Provision of Personal Information to Third Parties

This shop will not provide customers’ personal information to third parties except in the following cases:

  • When the customer has given consent
  • When it is necessary to provide such information to contractors within the scope required for product delivery, payment processing, or similar services
  • When disclosure is required by law

4. About Contractors

This shop may use external service providers within the necessary scope for product delivery, payment processing, website operation, and related services.
In such cases, this shop will select appropriate service providers and exercise necessary and proper supervision over them.

5. About Payments

This shop operates its online store using Shopify.
Payment-related information may not be stored directly by this shop, but may instead be processed appropriately by Shopify Payments, PayPal, or other payment service providers enabled by this shop. Shopify also provides information regarding policy pages and the handling of personal data.

6. About Access Analysis and Cookies

This shop may use cookies and similar technologies in order to improve services and understand how the shop is used.
Through these technologies, browsing history, usage environment, access information, and similar data may be collected.
Such information is not used to directly identify individuals, but rather to improve the website and enhance usability.

7. Management of Personal Information

This shop will take necessary and appropriate security measures to prevent unauthorized access to personal information, as well as leakage, loss, destruction, or damage of such information.

8. Disclosure, Correction, and Deletion of Personal Information

If a customer requests disclosure, correction, addition, deletion, suspension of use, or similar actions regarding their own personal information, this shop will respond appropriately in accordance with applicable laws and regulations after confirming the identity of the customer.

9. About Minor Customers

Minor customers should use this shop only after obtaining the consent of a parent or guardian when necessary.

10. Changes to This Privacy Policy

This shop may revise this policy as necessary in response to changes in laws and regulations or operational needs.
Any revised policy will become effective at the time it is posted on this shop.

11. Contact Information

If you have any questions regarding this policy, please contact us at:

ROKUBO
Email: contact@rokubo.camp
Shop URL: https://shop.rokubo.camp